FAQ

What are the chairs made of?

Each product page lists the upholstery and frame. The collection uses bouclé, velvet, chenille and faux suede, on wood and metal frames.

Do the chairs need assembly?

Some pieces need simple assembly, with tools and instructions included. Others arrive ready to place. Each product page says which.

Do you ship outside the United States?

Not yet. We currently ship within the United States only.

How much is shipping?

Standard shipping is free on every piece.

How long will my order take?

Delivery times vary by piece. You will get an email with tracking as soon as your order ships.

Can I return a chair?

Yes, within 14 days of delivery, if it is unused and in its original packaging. See our returns page for details.

How do I contact you?

Email contacto@naissancejewels.com.